Service

Elevator industry leader

Service＆maintenance

For your building design, passenger situation, the daily flow of different, we tailor your tailor-made for different maintenance methods and maintenance plans for you to choose; in our efforts to develop preventive maintenance, in the daily maintenance to reduce the failure rate of equipment , So that your elevator is always in the best running state.

Traditional
Value-added

Traditional Service Guideline

To meet the different needs of our customers, the services provided by FUJI elevator can be classified as follows.

Traditional Service Guideline

To meet the different needs of our customers, the services provided by FUJI elevator can be classified as follows.

Regular service: 

FUJI conducts regular services via its preventive service program - typical intervals for regular elevator and escalator services are two weeks.

Fixed-point service: 

In addition to our regular services, FUJI provides a 24h stand-by service with specialized technicians.

Semi-comprehensive maintenance:

In addition to our regular services, FUJI freely supplies spare parts that have a unit price lower than a certain level.

Comprehensive maintenance:

In addition to our regular services, FUJI freely supplies spare parts excluding the following items: gear machines, controllers, motors, suspension ropes, travelling cables, elevator cars for elevators and gear machines, handrails, steps, sprockets, and step chains for escalators.

Spare parts

For your building design, passenger situation, the daily flow of different, we tailor-made for your different maintenance methods and maintenance plans for you to choose; in ourend is in the best running state.

FUJI Elevator Spare Part Center

FUJI maintains and provides spare parts for all types of FUJI elevators. Spare parts are stocked in central warehouses and locations throughout the country, so that FUJI is able to respond quickly to your demand. All the inventory information is now in a common information platform, allowing stocks to be.

Preferential Policie

Users who sign a maintenance contract with Nantong Fujitec will fully enjoy the door-to-door service of preferential spare parts.

Quality Promise

The spare parts we provide are all safe and reliable original Fuji parts, and comply with ISO9001 quality standards. Through a quality assurance system, we are committed to your interests over the long term, continuously improving our services and backed by global.

Large customer of high quality partnership

With the cooperation of important customers to establish a common pursuit of each other, reliable, excellent, efficient and safe is our common goal. These prestigious partners trust and maintain a long-term business relationship.

Prepare the contract according to your needs
Standard product templates for bidding
Covering standard agreements and terms for different projects
Efficient and easy contract review
Consistent pricing
Point-to-point account manager
24 hour hotline support
From the national headquarters to provide excellent customer service
All over the country's service network, more than 250 outlets to help you

After-sale service

24 hours a day, 365 days a year, customer service center professionals regardless of day and night at any time for your service. We are committed to providing quality hotline services to all customers who have signed a maintenance contract. For non-elevators and not the maintenance of our elevators also provide quality, dedicated service. We will promptly send maintenance technicians to the scene to deal with the problem, and track the results to ensure customer satisfaction.